Covid-19 Health & Safety Protocols


The Patient(s)

  • Will need to complete a covid-19 symptoms/consent to treatment form before treatment
  • Will not be treated if they have symptoms of covid-19, or have been in non-socially-distanced contact with someone who have covid-19 symptoms
  • Will need to let the practitioner know if they develop any covid-19 symptoms after or between treatments
  • Some patients will need to be excluded from treatment for the timebeing and some may only be able to be seen as a one-to-one patient (see below for details)
  • Will need to wear a face mask throughout treatments
  • Will need to wash hands as soon as they enter the clinic and when they leave; either with soap in the toilets, or provided alcohol gel
  • Will need to bring their own pillow and/or blanket, should they want one for the treatment
  • Will need to bring their own water
  • Must arrive on time, not early, or late, so as to avoid too many people in waiting areas
  • Must endeavour not bring other people with them, unless absolutely necessary
  • Must catch coughs and sneezes in tissues or elbows


At Community Clinics

  • Patients must socially distance from other patients in the community clinic settings
  • Patients must change by their beds, to reduce time in the waiting areas and have less people in them at the same time. For the same reason, patients must leave the premises once they have had treatment


The Practitioner

  • Firstly, and most importantly, will keep abreast of, and follow national government guidelines, local government guidelines and British Acupuncture Council guidelines
  • Risk assessments will be completed for each location
  • Will wear an appropriate face mask throughout acupuncture sessions
  • Consultations will be done side to side with patients, rather than face to face
  • Will wash hands before and after touching patients
  • Will disinfect the treatment couch after each patient
  • Will not be conducting tongue diagnosis at the clinics, but may contact patients beforehand for a picture of their tongue
  • Will change and wash clothes and facemasks (if using washable ones) between sessions
  • Will avoid face points as much as possible


The Space

  • All internal doors will be open, or opened by the practitioner, to reduce the surfaces patients need to touch
  • Only couch roll will be used on the beds
  • Any fluid spills, not just blood, will now need to be disposed of as clinical waste
  • Other surfaces will be disinfected between sessions
  • Deep cleans will be carried out if a covid-19 case has been in the clinic and a RIDDOR report will be made
  • No flyers or reading materials will be available at the clinics
  • Only pedal or open bins will be used
  • Payments must be made contactless where possible, though a cash box will be provided in necessary
  • A few face masks will be available if absolutely necessary
  • Will display wash hands and covid-19 secure posters
  • Beds will be placed at a safe distance from other beds to continue social distancing measures
  • Ventilation will be maintained as much as possible


People who are excluded:

  • Those with symptoms (new cough, new fever, ansomia, fatigue, shortness of breath)
  • Those who have spent time with people with symptoms (non-socially distanced)
  • Those coming back from risky areas that are still quarantining


People who are excluded as they are considered clinically extremely vulnerable and have been told to be shielding, as well as anyone from their household

  • Solid organ transplant recipients.
  • People with specific cancers:
    • people with cancer who are undergoing active chemotherapy
    • people with lung cancer who are undergoing radical radiotherapy
    • people with cancers of the blood or bone marrow such as leukaemia, lymphoma or myeloma who are at any stage of treatment
    • people having immunotherapy or other continuing antibody treatments for cancer
    • people having other targeted cancer treatments which can affect the immune system, such as protein kinase inhibitors or PARP inhibitors
    • people who have had bone marrow or stem cell transplants in the last 6 months, or who are still taking immunosuppression drugs.
  • People with severe respiratory conditions including all cystic fibrosis, severe asthma and severe chronic obstructive pulmonary (COPD).
  • People with rare diseases that significantly increase the risk of infections (such as SCID,homozygous sickle cell).
  • People on immunosuppression therapies sufficient to significantly increase risk of infection.
  • Women who are pregnant with significant heart disease, congenital or acquired.


People who may need to be excluded as they are considered clinically vulnerable

  • Anyone aged 70 and older
  • Anyone under 70 with an underlying health condition – that is, anyone instructed to get a flu jab as an adult each year on medical grounds – such as:
    • chronic (long-term) mild to moderate respiratory diseases, such as asthma, chronic obstructive pulmonary disease (COPD), emphysema or bronchitis
    • chronic heart disease, such as heart failure
    • chronic kidney disease
    • chronic liver disease, such as hepatitis
    • chronic neurological conditions, such as Parkinson’s disease, motor neurone disease, multiple sclerosis (MS), a learning disability or cerebral palsy
    • Diabetes
    • weakened immune system as the result of conditions such as HIV and AIDS, or medicines such as steroid tablets
    • being seriously overweight (a body mass index (BMI) of 40 or above)